Un service de navette vous permet d'être pris en charge à votre arrivée à l’aéroport de Faa'a jusqu’à notre agence.

We also offer this shuttle service to and from the Papeete ferry dock.

In case of arrival or departure outside the opening hours of the agency, you can contact us via the online form indicating the desired times. We will come back to you to organize the delivery/return of the keys as well as possible.

We accept several payment methods: 

• Credit Card
• Bank transfer

We ask for a deposit of 60,000 Pacific francs (500$) per credit card imprint when the keys are handed over. This amount is not debited from the bank account and is returned in full at the end of the rental if no damage has been noted on the vehicle or no responsible accident with third party occured 

According to our company policy, the minimum rental period is 2 days. 

The maximum rental period is 6 consecutive months.

For cars, the driver must be at least 23 years old and have held a valid driving license for a minimum of 2 years.

For 50cc scooters, the driver must be born before the year 2000.

Upon booking, you will receive an email with all the rental information. A final confirmation will follow within 48 hours with information concerning the payment of the deposit allowing you to definitively validate your booking. 

Remember to check your spam. In case of non-receipt, please contact us as soon as possible.

Yes, cancellation is free of charge up to 48 hours before the start of the rental. You can also upgrade or modify your booking, subject to availability. This policy follows the common requirement used by major car rental companies in the country. While conditions may vary by location or by class of vehicle — economy, intermediate, luxury, or van — Pacifica offers more flexible terms for all available cars at our airport rental agency. Whether you booked through our website, or directly by phone with us, you can cancel without any fee as long as you respect the time of rental limit.

Yes, each client benefits from free cancellation up to 48 hours before the start of the scooter or car rental in Tahiti.

Yes, subject to availability. All you have to do is contact us as soon as possible.

In order to pick up the vehicle, you must come to the agency with this list of documents: 

• an ID 
• the original of your driver's license.
• proof of address less than 3 months old

We provide baby seats (size suitable for children aged 12 months to 3 years) at no extra cost, subject to availability at the time of booking.

A second driver is included at no extra cost.

All our vehicles are covered by standard insurance, which includes a deductible (excess) in the event of damage or accident. This means that in case of a claim, a portion of the costs remains the responsibility of the renter. 

For added peace of mind, we offer an optional excess waiver (deductible buyback) that significantly reduces or eliminates your financial liability. This option allows you to enjoy your trip with greater confidence and less stress.

Apart from a few more congested time slots at the beginning and end of the day near Papeete, traffic is generally fluid in Tahiti. 

Driving around on a scooter is very pleasant thanks to the temperature which rarely drops below 20°C. Be careful however, traffic can be a little more difficult locally and occasionally during the rainy season (December to March).

Oui, le Code de la route est strictement le même qu’en France métropolitaine. Spécificité locale pour les passages piétons à Tahiti : les automobilistes signalent le passage d’un piéton en s'arrêtant et en activant leurs feux de détresse.

À TahitiIn Tahiti, speed limits vary depending on the type of road:

• 50 km/h in built-up areas (towns and villages)

• 80 km/h on most roads outside built-up areas

• 90 km/h on certain expressways, such as the Route de Dégagement Ouest (RDO)

⚠️ In specific areas (schools, town centers, hazardous zones), speed limits may be reduced to 30 km/h or lowerdepending on posted signage.

All our vehicles can circulate on the island of Moorea.You just have to take one of the ferries that go there several times a day.

All types of vehicles can be driven in Tahiti and Moorea. The roads are well maintained.

We offer 50cc and 125cc scooters, allowing you to explore Tahiti and Moorea with ease and without hassle. . 

The first thing to do is to contact us so we can assist you. Please make sure to fill out the accident report form available in the glove compartment. 

No, vehicle cleaning is included in your rental. You will be charged 20€ for washing costs at the time of your reservation. However, we ask you to empty the vehicle and not to leave any empty packaging when returning it.

You can contact our agence easily through several channels, depending on your preference. For any question about your car rental in Tahiti, rates, requirements, policies, coverage, or distance and mileage options, our team is available worldwide. 

• Online contact form: Simply use the “Contact Us” form on our website and follow the step to enter your details. Link: https://pacifica-location.com/contact-us/

• Email: You can send us a message at contact@pacifica-location.com to request information, compare rates, apply a discount code, or review the terms of your booking.

• Phone: Our team is available by phone at (+689) 89 38 34 82, including during peak seasons, to provide assistance, explain requirements, confirm a valid permit, or help you upgrade your véhicule according to our company policy. We do our best to provide fast answers and clear tips for all clients renting a car in French Polynesia.